I had problems activating version 6 also
because JMP’s registration routine apparently couldn’t get past my
company’s firewall. I don’t recall the activation routine
crashing – just failing to activate my installation and at one point even
saying that the license number was invalid. I’m not sure how it
finally got sorted out in the end, but I was about 5 minutes away from tossing
JMP. I’ve stopped using GenStat for exactly that reason. I
wonder at what point software companies will decide that overly restrictive security
procedures are turning away more loyal customers than they are converting ‘pirate’
user to become loyal customers?
-sorry – no solution – just a
shared gripe.
From:
jmp-l-owner@lists.biostat.wustl.edu
[mailto:jmp-l-owner@lists.biostat.wustl.edu] On
Behalf Of George Sanders
Sent: Wednesday, October 04, 2006
9:35 AM
To: jmp-l@lists.biostat.wustl.edu
Subject: [jmp-l] JMP v.6 actiavion
crashes
If this is inappropriate for the list, I apologize,
but I’m at wit’s end trying to activate an installation of JMP 6.
I recently purchased a 12 month license from E-academy but when I tried
to install and activate the install the activation routine crashes (access
violation) both on my home and my office machine. I’m at the end of
the trial period, the program no longer rus and I have a significant amount of
data in JMP files; neither JMP nor E-academy seems able to offer a solution
despite the fact that I’ve sent them the log files created when the
activation routine crashes. JMP claims that the problem lies in the
E-academy activation routine and E-academy no longer responds to emails or
phone calls.
Has anyone else run into this problem?
Thanks!
_____________________________
George Sanders
Department of Accounting
College of Business and Economics
Western Washington University
george.sanders@wwu.edu
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