| To: | "S-News" <s-news@lists.biostat.wustl.edu> |
|---|---|
| Subject: | Correspondence Analysis |
| From: | "Walter R. Paczkowski" <dataanalytics@earthlink.net> |
| Date: | Mon, 14 Feb 2005 20:49:00 +0000 |
| Domainkey-signature: | a=rsa-sha1; q=dns; c=simple; s=test1; d=earthlink.net; h=Subject:From:To:Disposition-Notification-To:Date:Content-Type:Organization:Content-Transfer-Encoding:MIME-Version; b=b8eqqXeVQAne3s8463/G16s/4OHvxPDAQorMyHbMQZJJQsvu1NLmbpWcgjEh3ghN; |
| Organization: | Data Analytics Corp. |
One more question for today: Does anyone have any experience or know a reference showing the use of correspondence analysis in customer satisfaction studies? I have to analyze satisfaction and performance of a company on several attributes. This is usually done using "stated" and "derived" importances and performances. But I'd like to try correspondence analysis for the maps it produces. Any suggestions? Thanks, Walt Paczkowski ________________________ Walter R. Paczkowski, Ph.D. Data Analytics Corp. 44 Hamilton Lane Plainsboro, NJ 08536 (V) 609-936-8999 (F) 609-936-3733 |
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